{"id":747,"date":"2021-12-16T22:27:02","date_gmt":"2021-12-16T22:27:02","guid":{"rendered":"https:\/\/www.cordiniusa.com\/?page_id=747"},"modified":"2021-12-16T22:27:02","modified_gmt":"2021-12-16T22:27:02","slug":"refunds-and-returns","status":"publish","type":"page","link":"https:\/\/cordiniusa.com\/refunds-and-returns","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"747\" class=\"elementor elementor-747\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3172149 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3172149\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e76dbe8\" data-id=\"4e76dbe8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4542a3f2 elementor-widget elementor-widget-text-editor\" data-id=\"4542a3f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 29-01-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<h1>\u00a0<\/h1>\n<h1>RETURN POLICY<\/h1>\n<p><strong>WE ABSOLUTELY WANT YOU TO LOVE THE CORDINI\u00ae!<\/strong><\/p>\n<p>We try to accommodate all customers when purchasing products. In doing so, please contact us immediately after receiving your order if there is an error so that we will have an opportunity to correct the issue. We sincerely want you to LOVE what you&#8217;ve purchased. Returns sent without our authorization will be discarded and no credit will be given. All unauthorized returns will be refused. All claims must be made immediately of the delivery date (within 5 days of delivery). If your package has been marked as delivered and you have not received your order, contact us immediately (within in 5 days of delivery) so we can start a claim for you.<\/p>\n<p>Any shipping cost you incur to return the product to us is the customer&#8217;s responsibility unless there&#8217;s an error on our part.<\/p>\n<p>Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.<\/p>\n<h2>LIFETIME WARRANTY AGAINST BREAKAGE OR DEFECTS<\/h2>\n<p>Damaged Packages and\/or Breakage<\/p>\n<p>Do not accept a badly damaged package!!!!! All orders leave our premises in good condition. Contact the shipping carrier IMMEDIATELY if Damage, Spillage or Breakage has occurred.<\/p>\n<p>We offer lifetime warranty against breakage or defects, so contact our team as soon as possible so we can start a claim for you.<\/p>\n<p>Original item must be returned a new one will be issued.<\/p>\n<p>&nbsp;<\/p>\n<h2>Availability<\/h2>\n<p><br \/>We require the following information to process your return. (If this information is not included, we will be unable to process your return).<\/p>\n<p>\u2022 Full name and address<\/p>\n<p>\u2022 Phone number<\/p>\n<p>\u2022 E-mail address<\/p>\n<p>\u2022 Packing slip<\/p>\n<p>\u2022 Original Order Confirmation Number<\/p>\n<p>\u2022 Your reason for returning the merchandise<\/p>\n<p>&nbsp;<\/p>\n<p>All returns must be shipped back to CORDINI<strong>\u00ae<\/strong> using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)<\/p>\n<p>Any package that has not been received by CORDINI\u00ae and tracking information cannot be provided, will be the sole responsibility of the shipper.<\/p>\n<p>**Please allow up to 14 business days to process your return or exchange. Hopefully, this time frame will be shorter but because of the increased delivery from major shippers, it could take up to 14 days.<\/p>\n<p>If your package is returned to Cordini\u00ae marked as &#8220;refused&#8221;, &#8220;unclaimed&#8221;, or &#8220;undeliverable&#8221;, and you would like to have it re-shipped, we will unfortunately need to charge a re-shipping fee up to $6.00.<\/p>\n<p><strong>Cancel Your Order<\/strong><\/p>\n<p>If you&#8217;d like to cancel your order or have any questions regarding your order, please contact a Customer Care Representative via the contact form on our website or using the chat widget on www.cordiniusa.com.<\/p>\n<p>Or email inquiries to:<\/p>\n<p><a href=\"mailto:kevinwaggoner@cordini.biz\">kevinwaggoner@cordini.biz<\/a><\/p>\n<p>Monday-Saturday: 10:00am -2pm Central Standard Time.<\/p>\n<p>&nbsp;<\/p>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 RETURN POLICY WE ABSOLUTELY WANT YOU TO LOVE THE CORDINI\u00ae! We try to accommodate all customers when purchasing products. In doing so, please contact us immediately after receiving your order if there is an error so that we will have an opportunity to correct the issue. We sincerely want you to LOVE what you&#8217;ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy &#8211; Cordini - Make Your Cords Disappear<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cordiniusa.com\/refunds-and-returns\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy &#8211; Cordini - Make Your Cords Disappear\" \/>\n<meta property=\"og:description\" content=\"\u00a0 RETURN POLICY WE ABSOLUTELY WANT YOU TO LOVE THE CORDINI\u00ae! 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